Privacy and Security
moneyguide.ae respect your privacy, we are committed in ensuring privacy protection and maintain a high level of compliance so that it is clear how your information is processed.
Your information collection and processing.
Information that you provide by filling in forms or applications on moneyguide.ae this includes information provided at the time of registering to use our site, subscribing to our services. In addition posting material or requesting further services such as additional contact. In various circumstance we may ask you for further information when you report a problem or issue with our site or have won a competition.
Any contact or correspondence from you to moneyguide.ae may be kept on record.
Visits to our site, pages viewed, products and articles viewed including the resources that you access.
We will collect data when possible on your IP address, computer operating system, location, browser type. We will not disclose any personal information on any user. We may at times only show aggregated data to our partners and advertisers for statistical reasons.
To ensure a personalised service we obtain information about your online behaviour using cookie files. These are stored directly on the hard drive of your computer. Cookies allows us to improve moneyguide.ae and provide a quality and enhanced service. These improvements are as follows:
To understand our audience size and behaviours.
To store information about your preferences, and so allow us to customise our site according to your individual interests.
To increase the responsiveness of your onsite searches.
To improve our website
To improve customer service
moneyguide.ae may share or sell information with third parties for marketing or other purposes without your consent.
If we provide a promotion, survey or contest we may contact you with selected emails.
Control over Your Personal Information.
You always have the right to update, review and alter the information that you previously provided. You may also contact us in order to remove yourself from our list of email addresses.
At your request moneyguide.ae will not use your information to process personal data for marketing purposes. You may prevent such processing by by contacting us via the Contact Us form within the site and by ticking the relevant boxes within the various forms we use to collect data.
When registering to use the Site, we may request certain data, such as your contact details and demographic information, to enable facilitation of the services provided by the Site.
We do not store, or request, unnecessary data, nor do we solicit financial information except for the payment of agreed fees and in this case usage and storage is managed by our payment management service providers.
In summary we process and store your Personal Data :
- to enable site security to be implemented, where appropriate.
- to allow you to personalise services provided via the Site.
- to monitor, improve and administer services delivered on the Site.
- to enable marketing activities, including emailing, surveys and prize draws.
- to provide information on selected products and services that may be of interest (if authorised by you).
- to enable compliance with our legal and regulatory obligations.
How to Contact Us:
You can contact us via our contact us page or by emailing us at [email protected]
Disclosure of Information.
moneyguide.ae may disclose your information inclusive of Personally Identifiable Information to individuals who are authorized to receive your personally identifiable information as your as a result of your business dealings with that person.
Third parties, when you engage in certain activities on this Site, such as Applying for a Callback or entering a competition
If requested by authorities in the event of any act of terrorism or instance of local, regional or national emergency. If you apply or submit data via moneyguide.ae and request a call back service providers will contact you directly. You may also receive calls from third party telesales as a result of submitted data on this site.
If moneyguide.ae is sold to or aquires any business or additional assets, moneyguide.ae may disclose your personal data to the prospective seller or buyer of such business or assets.
Upon termination of any contract we will delete any Personal Data relating to you in accordance with our legal obligations.
To enhance, monitor and improve the Site, we may gather certain information about you, including details of your operating system, browser version, domain name and IP address, the details of the web site you linked from to the Site.
If third party advertising cookies are used as generated by some site advertisements they may generate their own "anonymous cookies" for there own marketing activities.
Security of Data.
Our best endeavours are taken to all reasonable steps to protect your Personal Data including the use of encryption technology, but cannot guarantee the security of any Personal Data you disclose online. You accept the inherent security implications of dealing online over the internet and will not hold us responsible for any breach of security unless we have been negligent or in wilful default.